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OHQ's documents are adequate proof of a charge that is payable unless they are revealed to be incorrect. Consumer will utilize its practical efforts to alert OHQ of any type of invoice dispute within fourteen (14) days of invoice of a billing, complying with the process detailed in Area 15. If Consumer conflicts a billing, the billing needs to remain to be paid on time nevertheless OHQ will certainly attribute or refund Consumer if it is later fairly identified by OHQ or pursuant to the dispute resolution procedure described in Section 15 that the invoice was inaccurate and the Client is qualified to a debt or reimbursement.

Such modifications may include, without constraint, changes for the Subscription Charges or Use Charges for OHQ Paid Solutions, adjustments to the usage allowances included in the Rates Strategies, and discontinuation of Rates Plans. (a) Each such modification will work after reasonable advance written notification is given to Client (as an example, by being posted to the OHQ Site), other than that any kind of such revision that impacts a Selected Paid Solution will put on Customer beginning at the commencement of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ offers notice of such revision to Client according to Area 16.8.

If Customer does not terminate its usage of any kind of afflicted Selected Paid Service prior to the effective date of such alteration, Customer will certainly be considered to have agreed to such alteration with respect to such Selected Paid Service. (b) If a Rates Strategy picked by Client is stopped, OHQ will certainly give Consumer with practical advance notice of no much less than thirty (30) days and Consumer will certainly be offered the choice of picking a brand-new Pricing Strategy from then-current pricing strategies provided by OHQ.

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For evasion of doubt, this paragraph does not relate to changes to the Price Listing, which are attended to in Area 7 (temporary receptionist).1. Consumer represents that all information supplied by Client and its customers to OHQ (consisting of, without restriction, all call details and details relating to Customer's Credit report Card) is exact, up-to-date and total at the time it is given to OHQ

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Customer must in any way times abide by all legislations, laws, standards and codes relevant in link with its usage of OHQ Offerings and the Customer's supply of its product or services to its callers. Consumer will not use any type of OHQ Offerings to engage in, or to urge or assist others to take part in, any illegal or deceitful tasks.

If a brand-new Paid Solution Term begins earlier than three (3) days after such email is sent, Consumer will certainly sustain the applicable Subscription Fee for the new Paid Service Term (the ""). The efficient day of such termination will be either (i) the Asked For Termination Day, or should Customer not state a Requested Discontinuation Day, (ii) the last day of the Final Paid Solution Term.

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Where Customer ends pursuant to this Area 10.1(b): (i). The Subscription Costs that have been pre-paid will be maintained and the OHQ Offerings readily available to Client until the last day of the Last Paid Service Term (subject to reinstatement fees under clause 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit rating will certainly be preserved by OHQ for future usage by Consumer if Customer decides to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any kind of OHQ Service, OHQ will not be accountable in any type of means for answering calls, taking or providing messages, or performing any various other activities about such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ may terminate Consumer's Account and Customer's access to the Account.

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(e) Complying with discontinuation of any type of OHQ Providers, OHQ will certainly have no responsibility to renew or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Services, OHQ may need that Client pay a reinstatement cost of $30 (to cover OHQ's affordable prices in processing the reinstatement) Details collected by OHQ from Consumer and its callers might be utilized, disclosed and shared by OHQ according to OHQ's personal privacy policy as readily available on the OHQ Internet Site ("") and as might be changed from time to time.

The Controller thus selects the Cpu relative to handling activities carried out throughout the stipulation of receptionist solutions. OHQ and Consumer acknowledge and agree that the Processor is subject to the complying with obligations: The Processor shall follow the appropriate Information Protection Regulations and have to: (a) only act on the composed directions of the Controller and guarantee those acting under their authority do the exact same; (b) make sure that individuals processing the data are subject to a responsibility of self-confidence; (c) use its ideal endeavours to protect and protect all personal information from unauthorised or illegal handling, consisting of (however not restricted to) accidental loss, destruction or damages; (d) make certain that all processing meets the requirements of the GDPR and relevant Information Defense Regulation; (e) make sure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous consent of the Controller; notify the Controller of any type of desired modifications worrying Sub-Processors; they apply a written agreement including the same information defense obligations as established out in these Terms; recognize that any failure on the component of the Sub-processor to abide by the Information Protection Laws, the Cpu stays fully accountable to the Controller for the performance of the Sub-Processor's commitments; and help the Controller in offering subject accessibility and enabling data based on exercise their rights under the Data Protection Laws.

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The Controller will execute adequate and suitable onboarding and due persistance checks for all Cpus, with a full assessment of the necessary Data Security Regulation needs. The Controller shall validate that the Processor has sufficient and recorded processes for data breaches, information retention and data transfers in place. The Controller shall acquire evidence from the Processor as to the: (a) verification and dependability of the staff members used by the Processor; (b) any certificates, accreditations and plans as referred to in the onboarding procedure; (c) technical and functional actions utilized in guarding the Personal Data; and (d) treatments in position for allowing data topics to exercise their legal rights, consisting of (but not restricted to), subject accessibility requests, erasure & rectification treatments and limitation of processing procedures.