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OHQ's records are adequate evidence of a cost that is payable unless they are shown to be wrong. Consumer will utilize its affordable endeavours to notify OHQ of any invoice conflict within fourteen (14) days of receipt of an invoice, complying with the procedure described in Section 15. If Client disputes a billing, the billing must proceed to be paid on time nevertheless OHQ will credit or reimburse Customer if it is later on reasonably established by OHQ or pursuant to the conflict resolution procedure described in Section 15 that the invoice was incorrect and the Customer is qualified to a credit scores or refund.
Such alterations might include, without constraint, changes to the quantities of the Subscription Costs or Usage Costs for OHQ Paid Services, modifications to the use allowances included in the Rates Strategies, and discontinuation of Pricing Plans. (a) Each such revision will work after reasonable advance written notification is given to Customer (for instance, by being published to the OHQ Web Site), except that any kind of such modification that impacts a Selected Paid Service will use to Client starting at the start of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ provides notice of such alteration to Consumer according to Area 16.8.
If Consumer does not terminate its use any afflicted Selected Paid Service prior to the reliable day of such alteration, Customer will certainly be considered to have actually concurred to such modification relative to such Selected Paid Service. (b) If a Pricing Plan chosen by Client is ceased, OHQ will certainly give Customer with sensible advance notice of no much less than thirty (30) days and Customer will be offered the alternative of picking a new Rates Strategy from then-current prices plans supplied by OHQ.
For evasion of uncertainty, this paragraph does not relate to modifications to the Catalog, which are resolved in Area 7 (conversational virtual receptionist).1. Customer stands for that all info given by Customer and its customers to OHQ (consisting of, without constraint, all contact details and information regarding Customer's Charge card) is exact, updated and complete at the time it is provided to OHQ
Client must at all times follow all legislations, laws, criteria and codes suitable about its use of OHQ Offerings and the Consumer's supply of its services and product to its customers. Customer will not utilize any OHQ Offerings to take part in, or to urge or help others to participate in, any type of unlawful or deceptive activities.
If a brand-new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent, Customer will certainly sustain the relevant Membership Charge for the new Paid Service Term (the ""). The reliable day of such discontinuation will certainly be either (i) the Requested Termination Day, or ought to Consumer not mention an Asked for Termination Day, (ii) the last day of the Final Paid Service Term.
Where Customer terminates according to this Section 10.1(b): (i). The Registration Fees that have been pre-paid will certainly be kept and the OHQ Offerings offered to Customer up until the last day of the Final Paid Service Term (subject to reinstatement charges under condition 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit will be retained by OHQ for future usage by Consumer if Client makes a decision to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Complying with discontinuation of any kind of OHQ Solution, OHQ will not be accountable at all for addressing phone calls, taking or providing messages, or performing any other activities about such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Customer's Account and Consumer's accessibility to the Account.
(e) Adhering to termination of any kind of OHQ Services, OHQ will have no obligation to renew or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to restore or otherwise recommence an ended OHQ Services, OHQ may call for that Consumer pay a reinstatement fee of $30 (to cover OHQ's practical costs in refining the reinstatement) Info gathered by OHQ from Customer and its customers may be utilized, revealed and shared by OHQ according to OHQ's personal privacy plan as offered on the OHQ Website ("") and as may be changed from time to time.
The Controller thus selects the Processor with regard to handling activities taken on in the program of the provision of assistant solutions. OHQ and Client acknowledge and concur that the Processor undergoes the following responsibilities: The Cpu shall abide by the relevant Information Security Regulations and have to: (a) only act on the written directions of the Controller and guarantee those acting under their authority do the very same; (b) guarantee that individuals processing the information undergo a task of confidence; (c) utilize its finest efforts to secure and safeguard all individual data from unsanctioned or unlawful handling, including (yet not limited to) unexpected loss, damage or damages; (d) make sure that all processing fulfills the needs of the GDPR and relevant Information Protection Regulation; (e) make certain that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the prior consent of the Controller; notify the Controller of any kind of intended changes worrying Sub-Processors; they apply a written agreement having the very same data security responsibilities as laid out in these Terms; recognize that any kind of failing for the Sub-processor to adhere to the Data Defense Laws, the Cpu stays completely liable to the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in offering subject access and permitting data based on exercise their rights under the Information Defense Regulations.
The Controller will execute sufficient and proper onboarding and due diligence look for all Processors, with a full assessment of the compulsory Information Defense Regulation demands. The Controller will confirm that the Cpu has ample and recorded procedures for information violations, data retention and information transfers in place. The Controller will acquire proof from the Processor as to the: (a) verification and integrity of the staff members made use of by the Processor; (b) any type of certifications, accreditations and policies as described in the onboarding process; (c) technological and functional steps used in protecting the Personal Information; and (d) procedures in position for enabling data based on exercise their civil liberties, consisting of (but not limited to), subject access requests, erasure & rectification treatments and restriction of processing procedures.
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